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Privacy Policy

Last updated: September 2, 2026

This Privacy Policy explains what information CommsCast collects, how we use it, and the choices you have. It applies to CommsCast's website, dashboard, and connected channels (email and Telegram).

1. Information we collect

Account & organization information: your email address, your organization's name and type, and the events and messages you create.

Member information: the name and email address (and, if provided, other contact details) of people who join your organization's Inner Circle to receive announcements.

Photos: images uploaded through Telegram, the web upload portal, the admin dashboard, or an optional connected Google Drive folder.

Your organization's public website content: if you give us your organization's website address, CommsCast reads that public page to help pre-fill your organization's profile. This applies to publicly published organization content, not private personal data.

Payment information: handled entirely by our payment processor, Stripe. CommsCast never receives or stores your full card number.

Usage information: basic technical logs (like AI feature usage) that help us run and improve the service.

2. How we use this information

  • To run the service — creating events, sending announcements, and displaying your organization's public page;
  • To power AI-assisted features, such as drafting event content or answering questions;
  • To bill paid plans through Stripe;
  • To keep the service secure and working correctly.

We do not sell your information, and we do not use it for third-party advertising.

3. Photos, specifically

Every photo you add is private to your organization by default. It's only shown on your organization's public page after an administrator specifically releases that individual photo to public. Photos that haven't been released stay insiders-only.

4. Who we share information with

We share information only where it's needed to run CommsCast:

  • Stripe — payment processing for paid plans;
  • Email and Telegram — to deliver the announcements and messages your organization sends;
  • AI service providers — to power AI-assisted drafting, summarization, and Q&A features;
  • Cloud photo storage — to host photos your organization uploads.

We don't share your data with anyone else, and we never sell it.

5. Data retention & deletion

We keep your organization's data for as long as your account is active. You can ask us to delete your organization's account and data at any time by emailing [email protected]; we'll process deletion requests within 30 days.

6. Children's privacy

CommsCast accounts are for organization administrators and are not intended for children to sign up directly. Some organizations that use CommsCast (schools, youth groups, sports leagues) may add event or photo content involving minors; that organization — not CommsCast — is responsible for having the appropriate parental or guardian consent before adding that content.

7. Healthcare information

CommsCast is not designed to receive Protected Health Information ("PHI") under HIPAA, and we do not act as a HIPAA business associate for any organization. If your organization provides healthcare services — a medical, dental, mental health, or similar practice — please do not include PHI or other patient health information in the event details, member records, messages, or photos you add to CommsCast. Content you add is processed by our infrastructure and by the third-party AI providers described in Section 4 above, none of which are engaged under a BAA.

8. Security

We use industry-standard measures — including encrypted connections and access controls — to protect the information you and your organization share with us. No system is 100% secure, so we can't guarantee absolute security, but we take reasonable steps to protect your data and respond quickly to any issue we find.

9. Your rights

You can ask us what information we have about you or your organization, correct it, or request deletion, by emailing [email protected].

10. Changes to this policy

We may update this Privacy Policy as CommsCast evolves. We'll update the date at the top of this page whenever we make a material change.

11. Contact

Questions about this policy? Email [email protected].

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