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Refund Policy

Last updated: September 2, 2026

This policy covers billing, cancellation, and refunds for CommsCast's paid subscription plans.

1. Free plan

CommsCast's Freemium plan is free, with no payment required and nothing to refund.

2. Paid subscriptions

Paid plans (Basic, Smart, and Multi) are billed monthly, in advance, through Stripe. Your subscription renews automatically each month until you cancel.

3. Cancelling

You can cancel a paid plan at any time by emailing [email protected]. Cancellation takes effect at the end of your current billing period — you keep access to your paid plan's features through the period you already paid for, and you won't be charged again after that.

4. Refunds

Because you can cancel anytime and keep access through the period you've already paid for, we don't offer partial refunds for unused time in the middle of a billing period. If you're charged in error — for example, a duplicate charge or a charge after you'd already cancelled — email us within 30 days and we'll refund it in full.

5. Plan changes

To upgrade, downgrade, or ask about a different plan, email [email protected].

6. Changes to this policy

We may update this policy as CommsCast evolves. We'll update the date at the top of this page whenever we make a material change.

7. Contact

Billing questions? Email [email protected].

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